1. Introduction
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, register for training, purchase our services, or otherwise interact with us.
Our services include OT/ICS cybersecurity training, DCS, PLC and SCADA training, engineering services, and technical consultancy.
By using our website or services, you acknowledge the practices described in this policy. Where consent is required by law, we will obtain it through an appropriate mechanism.
2. Information We May Collect
Depending on your interaction with us, we may collect personal professional and Contact Information including name, email address, telephone number, company or organization name, job title etc., where relevant.
We keep record of transaction information when you make a purchase from our website which includes invoice and receipt details also. However, we do not save your credit card, debit card and internet banking details in our records. Your details are safe with the bank or payment processor.
C. Training and Professional Information
Where relevant to a course or service, we may process your course selections, attendance, assessment results, completion records, feedback, and professional learning requirements.
D. Technical and Usage Information
When you visit our website, certain information may be collected automatically, depending on our website configuration and the tools we use. This may include: IP address and general device or browser information.
3. How We Use Information
- We may use personal information for the following purposes:
- Responding to enquiries and providing requested information.
- Registering participants and delivering training programs.
Providing consultancy, engineering, and other contracted services. - Payment processing, issuing invoices, and maintaining transaction records.
- Assessing course completion and administering certificates, where applicable.
- Providing customer support and resolving complaints.
- Improving our website, services, learning materials, and user experience.
- Maintaining website security and preventing fraud or misuse.
- Sending marketing communications where permitted by law and, where required, with your consent.
We will not use personal information for purposes incompatible with the applicable legal basis for processing.